Accepted Payment Options
We accept the following secure payment methods:
- Credit/Debit Cards: Visa • Mastercard • American Express • JCB
- Cash on Delivery (COD): Available for eligible orders
Supported Currencies
All transactions are processed in EUR (€). Currency conversion will be automatically handled by your payment provider.
Payment Policies
- Pre-authorization: Card payments may temporarily reserve funds until order completion
- Payment Processing: Instant processing for card payments, COD payments collected upon delivery
- Refunds: Processed to original payment method within 5-7 business days
Payment Security
- SSL Encryption: 256-bit secure connection for all transactions
- PCI Compliance: Fully compliant with Payment Card Industry Data Security Standards
- Data Protection: We never store your full credit card information
Frequently Asked Questions
▸ What if my payment fails?
Check your card details and available balance. For persistent issues, contact your bank or try Cash on Delivery.
▸ Can I use multiple payment methods?
Currently, we only accept one payment method per order.
▸ Is COD available in my area?
Cash on Delivery is available for all supported countries. A valid government ID may be required upon delivery.
▸ When will my card be charged?
Card payments are charged immediately upon order confirmation.
Need assistance? Contact our payment team at contact@ActiveSpire.com